倉古曼卡別墅-Ini Vie Hospitality旗下 (Manca Villa Canggu by Ini VIE Hospitality)

很nice 態度也很好 不錯

感覺一般般，被子看著不是很白，早餐是做好了送到房間，

隔音差，被隔壁小孩哭聲吵的頭疼。除蟲差，客廳放點吃的就被螞蟻爬滿。客服差，房間電話放在外面客廳，每天早上都在約定時間前打電話吵醒客人，還需要等在門口給送餐人員開門。

Booked the villa after seeing glowing reviews of the place online. However it turned out to be just the opposite. Day 1: Greeted by staff and was shown to the villa. Toilet did not flush - reported to staff, and was told that they will get engineer to fix while we went out for dinner. Back at the villa around 10pm, toilet was not clogged anymore. However, when we use the toilet again - flush did not work. Reported to staff again at 10.30pm. Staff mentioned that engineer will come to check again. However at 10.55pm, no one came. As the villa service is only until 11pm, we went to check with staff - and were told that it’s too late and no one will be coming until next morning. As it is not reasonable for us to stay in a room with clogged toilet and without toilet facilities, I requested for help or to move room. Engineer arrived at 11.30pm and fixed until 12am before I could bath and go to bath. Day 2: Toilet did not work again. Reported to the manager. Manager said he will work with the engineer while we were out in the day. Told manager that it needs to be fixed or change room. At 2+pm, manager said they need more time to fix, hence, I went back to villa at 4+pm. Engineer was still in the room. I am unable to use the private pool or bath. Finally the engineer confirmed that the issue is fixed with replacement of parts. Day 3, Part 1: Villa door bell ringing non stop at 8.30am. I had intended to sleep in but got disturbed. I didn’t had the keys with me hence asked what the staff needed. No response. Next thing I know - they opened the door with master key. I wasn’t properly dressed - I felt that my privacy has been invaded. The staff got the breakfast timing wrong and came in to delivery breakfast. Breakfast timing given to the hotel the day before was on whatsapp - for 9.30am. Day 3, Part 2: My husband wanted to take a shower before heading out. No water available. Reported - both staff and manager said it should be issue with the pump and they should be able to fix it soon. Waited for 20mins. No updates. My husband had to bath from a bucket of water that was saved in case the toilet doesn’t work again. Above shows that the villa is not well maintained - it could have been a great place to stay in the past. But with what I experienced and the price paid, I certainly don’t wish this for anyone on holiday. I have feedback to management but all I get is they hear me, there is nothing they can do for me but they will take my feedback. I hope owner of the hotel can see this. This is certainly not what I expect from the marketing efforts that is done for the group.

Je vous déconseille de réserver cette villa: -petit déjeuner incipide (très peu de choix qui doit être fait la veille) -Gros manque d’hygiène dans la chambre et surtout la salle de bain -Infestation de moustique dans toute la villa ! Il devait sûrement y avoir un nid car nous nous sommes fait piqué malgré les répulsifs et les vêtements. Impossible de dormir avec autant de moustique. -La piscine n’était jamais nettoyée -Le dernier jour nous n’avons pas eu de petit déjeuner et la réceptionniste nous a fait payé 2 malheureux coca du mini bar alors que nous les avions remplacer. Points positifs: -Proche du centre ville en grab -Personnel accueillant dans la globalité -Vous pouvez faire de belle photo dans la chambre

Not a bad hotel, away from the main locations. But it is quite possible to take a dose for a couple of days. Breakfast needs some work (coffee without water, I had to get it myself, the cooler doesn’t give me hot water, I boiled it on the stove) :)

Wonderful experience. The crew was very nice and helpful. The breakfast and vibe are great.

It’s a very good stay in Bali. The villa is beautiful, big and cozy. We ordered a floating breakfast which was definitely great for talking photos but it was not delicious at all.

Have a great stay here. The hotel is clean, the staffs are friendly; but as Bali is habitats island, so still will have some insects and leaves in the room sometimes. It’s acceptable. Very convenient location. It’s not as crowded as Canggu beach area but not too far from there. Grab only took around 5-10 mins to those spots.

The male receptionist was very friendly, chatty and helpful. The accommodation is great for a couple for a short term stay as it is quite small with the bedroom space. I enjoyed the outdoor setting with a hammock, pool, bathtub and a functional kitchen with filtered water (hot and cold). What could have been improved is the cleanliness of the swimming pool as there were long black hair and the pool looks dirty, the hot water didn't work temporarily but they attended to get it fixed which is a good thing and the breakfast request for vegan wasn't delivered the way I requested and they cooked eggs and gave croissants. I think English isn't so great with the staff for this breakfast request to be executed well and the waiter forgot to bring a juice but was able to provide when I contacted reception that a juice was missing. Attention to detail can be improved here. Location is great because it's away from the main road and walking distance to eateries and shops.